2012-13 academic year

Operational and Strategic Marketing (20353)

Degree/study: Bachelor's Degree in Advertising and Public Relations
Year: Second
Term: First
Number of ECTS credits: 6 credits
Hours of studi dedication: 150 hours
Teaching language or languages: catalan
Teaching Staff: Judith Badia

1. Presentation of the subject

The course introduces students to the main concepts of strategic and operational marketing . More specifically, the different approaches, tools and techniques to effectively develop marketing policy in the business world. The theory will be complemented with practical examples

OBJECTIVES:

The objectives of the course are defined in two broad areas: the generic and specific skills that are specific to the subject.


2. Competences to be attained

1. Instrumental skills

Capacity for analysis and synthesis

Ability to organize and plan

Basic knowledge of the profession activity

Troubleshooting

Mastery of basic vocabulary

2. Interpersonal Skills

Capacity for teamwork

Skills for criticism and self criticism

Communication skills

Ability to work in an interdisciplinary team

3. Systemic Skills

Ability to apply knowledge in practice

Destresses research

Ability to work independently

Designing projects

SPECIFIC SKILLS

The course introduces the student to understand the role of marketing in business strategy and how to link different skills in the professional business activity. This means you need to know what are the processes and techniques needed to develop a successful business marketing strategy. One of the basic objectives of the course is that students learn to identify strategies that how companies have applied them to undertake a successful marketing policy. To do this, we must know the different areas of marketing and its relationship with some business orientations.

SPECIFIC SKILLS GRADE MINIMUM

- Defining the role of marketing in business strategy

- Learning ​​the role of  marketing strategy in a company

- To be able to perform a comprehensive analysis of internal and external situation of a company

- Understanding the different areas of the strategic marketing

- To devise marketing strategies appropriate to each situation that contribute to the overall objectives of the business.

- To compare the different orientations of succeded companies to the market.

- To learn how to develop strategic planning and marketing process

- To establish a first contact with the basic tools of operational marketing: product, price, distribution and communication.

- To learn how to develop a marketing plan

SKILLS FOR THE EXCELLENCE DEGRE

- To develop a set of skills combined with knowledge acquired, possible marketing initiatives undertaken in the actual practice of business.


3. Contents

Part I: Introduction to Strategic Marketing

Item 1: business marketing strategy

Item 2: analysis of the situation of the company

Item 3: obtaining a sustainable competitive advantage

Part II: Types of marketing strategies

Item 4: Positioning and differentiation strategy

Item 5: cost leadership strategy

Item 6: focus strategy

Item 7: First advantatge strategy

Item 8: Growth strategy

Item 9: Strategies in special situations

 

Part III: Operational Marketing

Item 10: the marketing plan

Item 12: product policy

Item 13: the pricing policy

Item 14: the distribution policy

Item 15: communication policy


4. Assessment

The course has two parts: a theoretical one and a practical one.

To succeed the course on the first call is essential to continuous assessment.

The theoretical part will weigh 70% and the practical the 30%.

The theory will be given in class by the teacher, combined with examples of the material developed.

As for the practical part, the course will be conducting individual and group exercises related to the theoretical material explained in the classroom. Some of these exercises will be evaluated and they'll have a weight of 30% on the final grade. At the end of the quarter all the students will do an exam of only the theoretical part. The mark obtained in the examination will involve 70% of the final grade for the course.

Part

Weight

Theoretical exam

70%

Practice

30%

TOTAL

100%

 

The final rating will be the average between the marks of both parties. If students fail any of the parties, the rating will remain the approved part and the student will only recover the failled part. In case of failing the theory part, students must do an exam. If the student fail the practice, a practical exam must be taken. If both parties have been failled, you must do two exams (the theoretical and practical). In case of failing in this recovery will be suspended throughout the course and therefore, the student must repeat the following year.

The recovery of the course will take place during the second or third week of the second quarter.


5. Bibliography and teaching resources

5.1. Basic bibliography

Aaker, D. A. (2004). Strategic market management. Nova York: John Wiley &

Sons.

Abascal, F. (2001). Cómo se hace un plan estratégico: la teoría del marketing estratégico.

Madrid: Esic.

Cravens, D. (2002). Strategic marketing management cases. Nova York: Mc-

Graw-Hill.

Kotler, P. (2006). Dirección de marketing. Madrid: Pearson Alhambra.

Kotler, P. and Keller, K.L. Marketing Management. Ed. Prentice Hall. (12th Edition 2006, 13th Edition 2008).

Lambin, J. J. (2003). Marketing estratégico. Madrid: Esic.

Munuera, J. L.; Rodríguez, A. I. (2002). Estrategias de marketing: teoría y casos.

Madrid: Pirámide.

Rodríguez I. (coord.) (2006). Principios y estrategias de marketing. Barcelona:

Ediuoc.

Santesmases, M. (2007). Marketing. Conceptos y estrategias (5a. edició). Madrid:

Ediciones Pirámide / ESIC Editorial.

Sánchez, J. (2001). Plan de marketing: análisis, decisiones y control. Madrid: Pirámide.

SPECIFIC BIBLIOGRAPHY

Aaker, D. (1994). Gestión de valor de marca: capitalizar el valor de la marca.

Madrid: Díaz de Santos.

Aaker, D.; Joachimsthaler, E. (2001). Liderazgo de marca (trad. de R.M. Álvarez

del Blanco; ed. original 2000). Barcelona: Deusto.

Abell, D. F. (1980). Defining the business: The starting point of strategic planning. Englewood Cliffs: Prentice Hall.

Alonso, J. (2001). Comportamiento del consumidor (4a. ed.). Madrid: Esic Editorial.

Ambrosio, V. (2000). Plan de marketing paso a paso. Bogotà: Pearson Educación de Colombia.

Diffenbach, J. (1983). "Corporate environmental analysis in large U.S. corporations". Long Range Planning (vol. 16, pàg. 107-116).

Dubois, B.; Rovira, A. (1998). Comportamiento del consumidor. Comprendiendo

al consumidor (2a. ed.). Madrid: Prentice Hall.

González, E.; Alén, E. (coord.) (2005). Casos de dirección de marketing. Madrid:

Pearson.

Howard, J. A. (1977). Consumer behavior: application of theory. Nova York: McGraw-Hill Book Company.

Kapferer, J.N. (1992). La marca: capital de la empresa. Barcelona: Deusto.

Kotler, P.; Armstrong, G.; Cámara, D.; Cruz, I. (2004). Principios de marketing (10a.

edició). Madrid: Prentice Hall.

Kotler, P.; Keller, K. L. (2005). Marketing management (15a. edició). Upper Saddle River (Nova Jersey): Prentice Hall.

McCarthy, E. J.; Perreault, W. D. (2001). Marketing. Un enfoque global (13a. edició). Mèxic: McGraw-Hill.

Ries, A.; Trout, J. (1986). Positioning Battle for Your Mind. Nova York:

McGraw-Hill. Traducción: Posicionamiento. Mèxic: McGraw-Hill (1989).

Ries, A.; Trout, J. (1986). Positioning Battle for Your Mind. Nova York:

McGraw-Hill. Traducción: Posicionamiento. Mèxic: McGraw-Hill (1989).

Rodríguez Ardura, I. (1998). El marketing y el éxito en la empresa (2a. edició). Madrid: Ediciones Pirámide.

Roverts, K (2005). El futuro más allá de las marcas. Lovemarks. Navarra: Urano

Rufín, R. (1995). Marketing. Madrid: Sanz y Torres.

Santesmases, M. (2001). Marketing: conceptos y estrategias. Madrid: Pirámide.

Solomon, M. R.; Stuart, E. W. (2001). Marketing. Personas reales, decisiones reales (2a.edició). Bogotà (Colòmbia): Prentice Hall.

Stanton, W. J.; Etzel, M. J.; Walker, B. J. (2004). Fundamentos de marketing (13a. edició). Mèxic: McGraw-Hill.

Termcat (1999). Diccionari de comunicació empresarial. Publicitat, relacions públiques i màrqueting. Barcelona: Enciclopèdia Catalana

WEBSITES

www.aedemo.es (asociación española de estudios de mercado)

www.ipmark.com

http://www.brandlife

http://www.estrategias.com

http://www.marketingnews.es


6. Metodology

The subject has two aspects: theory and practice. The teacher will provide students the tools, documents and references necessary to combine lectures with practical applications to foster an atmosphere of participation and interactivity. Therefore students should  make their personal contributions to the subject studied and the teacher will resolve doubts have been raised.

The teacher will provide power points presentations on topics to help students to understand the topics. They will be discussed and exemplified with real cases.

The learning will be held from:

- Lectures

- Practical exercises in the classroom

- Practical exercises outside the classroom

- Self learning

- Reviews

 Distribution time:

This is a 6 ECTS course and this implies a dedication of the students of 150 hours distributed as follows:

Student effort hours HOURS

Lectures: 40 hours

Exams: 2 hous

Practical exercises in the classroom: 20 hours

Exercises outside the classroom: 34 hours

Self learning:18 hours

Test Preparation:  36 hours

TOTAL 150

The subject in the classroom will be organized in 3 activities: lectures, practical exercises and exams. The sessions will take place in 10 weeks, 6 hours (divided into 2 modules of 3 hours each one) a week.

Weeks

Lectures

Classroom exercises

Outside classroom exerc.

1

1

1

0

2

2

2

2

3

2

2

2

4

2

2

2

5

2

2

2

6

2

2

2

7

2

2

2

8

2

2

2

9

2

2

2

10

2

2

2

TOTAL

19

19

18

 

Sessions

Lectures: explaining the main concepts and the different theoretical and methodological perspectives of strategic and operational marketing. Also resolving any doubts that may arise during the session.

Practical exercises in the classroom: small group exercises and / or individual exercises. There are a total of 20 sessions of one hour.

 

The activities carried out are:

- Comparative reading of texts

- Exercises in analysis and / or application of knowledge

- Discussion and correction of joint activities outside the classroom

- Questionnaires on knowledge

Activities outside the classroom:

Directed by the teacher:

. preparation activities for the classroom: practical exercises, readings from texts, etc.

. reflection exercises that you can not work in the classroom

Self activities:

. reading specific texts


7. Planning of activities

 

Week

Classroom activity

Outside Classroom activity

Week 1

PART I

Session 1. Lecture + practical exercise

 

  

Week 2:

PART I

Session 2. Lecture + practical exercise

Session 3. Lecture + practical exercise

  

Preparation practical exercise

Week 3:

PART II

Session 4. Lecture + practical exercise

Session 5. Lecture + practical exercise

  

Individual reading. Preparation parctical exercise

Week 4

PART II

Session 6. Lecture + practical exercise

Session 7. Lecture + practical exercise

  

Individual reading. Preparation parctical exercise

Week  5:

PART II

Session 8. Lecture + practical exercise

Session 9. Lecture + practical exercise

  

Preparation practical exercise

Week 6

PART II & PART III

Session10. Lecture + practical exercise

Session11. Lecture + practical exercise

 

Preparation practical exercise

Week 7

PART III

Session 12. Lecture + practical exercise

Session 13. Lecture + practical exercise

  

Preparation practical exercise

Week 8:

PART III

Session 14. Lecture + practical exercise

Session 15. Lecture + practical exercise

  

Individual reading. Preparation practical exercise

Week 9:

PART III

Session 16. Lecture + practical exercise

Session 17. Lecture + practical exercise

  

Preparation practical exercise

Week 10:

PART III

Session 18. Lecture + practical exercise

Session 19. Lecture + practical exercise

  

Preparation practical exercise